Luxury Window Shades and Patio Screens in Scottsdale, Paradise Valley, and Phoenix Valley
At The Window Shade Stop, we stand fully behind the craftsmanship, materials, and performance of every window treatment we provide. Your satisfaction is our priority, and we back our products with strong, transparent coverage designed to give you peace of mind.
Transparent coverage designed to give you peace of mind.
We offer a lifetime warranty on motors — our precision automation is engineered to last, so you can count on smooth, reliable operation for years.
We guarantee your shade fabrics for 10 years, protecting against defects in materials that compromise their beauty and structural integrity.
Thanks to our proprietary TrueFit Window Shade™ Signature Process, we deliver a 2-year workmanship guarantee on installation and construction, ensuring every shade is fitted—and functions—perfectly.
Our Arizona-based team is here for you. We promise prompt, personal, and professional service whenever you need help or warranty support.
We cover operating cords, chains, and manual controls for 7 years from the original installation date.
If you experience a warranty issue with a shade that was professionally measured and installed by us, we will re-measure and reinstall it at no cost.
While we strive to cover as much as possible, our warranty does have specific exclusions regarding normal wear and external factors.
We built our warranty around durability and precision — our motor warranty lasts a lifetime because we use only high-quality automation engineered for performance.
Our 10-year fabric coverage shows we trust the long-term strength and fade resistance of our materials.
With a 2-year workmanship guarantee, you’re covered for more than just parts — we stand behind how your shades are made and installed.
Best of all, our local Arizona team is ready to help you with service, repair, or questions — no third-party call centers, just neighbors.
If you believe there is a legitimate issue covered under our warranty, here is how to proceed: